Cassidian Communications (formerly PlantCML), The leading provider of mission critical communications and response technology for public safety business continuity and homeland defense

States & U.S. Territories Receive $40M in Federal Grants to Improve 9-1-1 Services

Over 31 states and U.S. Territories are now eligible to receive grant money designated to improve 9-1-1 services by the U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA) and the U.S. Department of Commerce's National Telecommunications and Information Administration (NTIA). More than $40 million in grants is now available and we would like to assist you in obtaining this grant money for your agency. To read more on the grant initiative, go to the NHTSA website or contact us for more information.

PlantCML^® Can Help You Secure Other Means of Funding

Are you aware that PlantCML has a team of specialists focused solely on answering questions such as "Where's the money?" and "How can you obtain it?" for your critical infrastructure and enhancement of emergency response capabilities? Would you like to know more about the Grant Targeting and Funding Solution programs available from PlantCML? Our grant specialists have successfully won millions of dollars in grants for agencies just like yours. These critical funds can be used for such initiatives as to improve officer safety, speed emergency response, coordinate crisis response activities, and proactively respond to emerging incidents.

As part of our commitment to public safety, we offer grant application assistance as a complementary service. With more than 10 years of experience developing grants, our grant specialists are adept at navigating the complex grant application process and all the steps involved, from properly writing grants to gaining congressional support for grant applications. Having successfully garnered millions of dollars in grant money for the public sector, we know what it takes to get you the dollars your community needs.

Visit our website and listen to the podcast or view the presentation. Complete the contact us form and we'll be happy to follow up with you to schedule a funding workshop in your area.

PlantCML, and its subsidiary Dialogic Communications Corp. (DCC), offer powerful, proven emergency notification technology for public safety. Hundreds of municipalities, including law enforcement, fire/EMS and emergency management, utilize our industry-renowned solutions to rapidly mobilize personnel or alert communities at risk.

Providing complete automation of even the most complex list-based notification procedures is The Communicator!^® NXT™ emergency notification system. This web-based application enables immediate, multi-modal communication with key audiences, intelligently assembling personnel, local officials, volunteers and others. The Communicator! NXT emergency notification system is available as an on-premise, hosted or hybrid solution.

Complementing The Communicator! NXT emergency notification system is GeoCast^® Web™, a powerful GIS driven solution enabling mass notification inside highly targeted areas. Remotely accessible and easily shared by multiple operations, this solution is proven to aid in both public safety and community policing initiatives.

The REVERSE 911^® emergency notification system is the most recognized brand in the public safety sector. Deployed in hundreds of operations throughout the U.S. and Canada, this application provides rapid, accurate map- and list-based communications with local communities, first responders, volunteer groups and others.

Providing instant desktop alerting and information sharing across your IP network, the NetNotify™ emergency notification system instantly disseminates as many as 50,000 messages to personnel via PC or laptop. Its audible and visual alerts take precedence over all other open applications, appearing in the recipient's foremost screen and remaining open until physically engaged.

VESTA^® Pallas™ Call Taker Refresher Training
Developed to assist call takers in refreshing their knowledge on the functions and features of the VESTA Pallas solution. It offers step-by-step, self-paced training on all of VESTA's telephone functions, such as:

• Review of VESTA's GUI interface
• Review of Line status/Line Organizer window, Call Control, Auto Dial Window, etc
• Using Call Notes Window, ALI Reports and Advanced ALI
• Placing, conferencing and transferring phone calls
• Using the TTY Window
• Using the instant recall recorder to review previous calls
• Using the Master Volume Control

VESTA^® M-1 Call Taker/Supervisor Refresher Training
Developed to assist call takers/supervisors in refreshing their knowledge on the functions and features of the VESTA M1 solution. It offers step-by-step, self-paced training on all of VESTA's telephone functions, such as:

• Review of VESTA's GUI interface 
• Review of Line status window, Call Control, Auto Dial Window, etc
• Placing, conferencing and transferring phone calls
• Use of the Emergency and Agent Answer for assistance requests
• Use of the Observe and Barge-in feature
• Working with ALI Information
• Using the TTY Window
• Using the instant recall recorder to review previous calls
• Using the Master Volume Control

Sentinel^® Patriot^® Call Taker Refresher Training
Developed to assist call takers in refreshing their knowledge on the functions and features of the Sentinel Patriot solution. It offers step-by-step, self-paced training on all of Sentinel Patriot's telephone functions.

What you will learn:

• Getting started, logging in and out of the Sentinel 9-1-1 Workstation
• Parts of the call taker screen display
• Basic call handling process
• Conferencing and transferring calls
• Using special features such as ALI requests and ALI discrepancies
• Handling calls from the hearing impaired (TTY)
• Using the Instant Recall Recorder (IRR) recording application

How To Order
All computer based refresher courses are available via the PlantCML Learning Management System (LMS). The courses are offered online and/or by ordering a CD/USB drive. Register today!

Questions? Comments?
Contact the Customer Care Team by sending an email to customercare@plantcml.com.