Sentinel CommandPOST. Mobile emergency call center solution
The Sentinel® CommandPOST™ call processing solution is a unique and cost effective mobile solution for emergency call centers in need of setting up a temporary call center, serve as a backup to the primary emergency call center, in addition to providing on-scene call handing.
The system supports quick and easy setup of remote answering positions to provide emergency response services from literally any location. Designed to meet the standards of the public safety sector, the Sentinel CommandPOST solution is lightweight, portable and robust. Once onsite, it can be connected via wireline or wireless Internet connection via VPN back to the primary Sentinel® Patriot® controller, providing many options for the call center.
The same, easy-to-use Sentinel 9-1-1 software already running in your primary emergency call center, in a ruggedized mobile package, features automatic number identification (ANI) and automatic location identification (ALI) display, up to four-party conferencing, intelligent call transfer prompts, one-button callback, and programmable voice and data speed dial buttons.
- Key Benefits
- Self-contained, portable answering position
- Uses the familiar Sentinel 9-1-1 software
- Provides access to all primary call center functions
- Handles wireline and wireless calls
- Everything needed to operate in minimum time from any location (headset not included)
- Key Features
- ANI/ALI Display
- Multiple area code ANI ring back, call hold and retrieval
- Up to four-party conferencing
- Automatic call distribution (ACD)
