Cassidian Communications (formerly PlantCML), The leading provider of mission critical communications and response technology for public safety business continuity and homeland defense

Large and complex call center projects often involve multi-disciplined teams of technical personnel for a truly successful implementation. Cassidian Communications offers fee-based Project Management services to streamline communications and maximize efforts for these deployments. A Cassidian Communications Project Manager is assigned and serves as a single point of contact and primary project facilitator for any Cassidian Communications-related issues.

• Key Services

• Tracking the order and solution shipment
• Attending an onsite kickoff, cut and post cut meeting
• Clarifying and reviewing solution requirements and expectations
• Coordination of project tasks
• Monitoring logistics of each Cassidian Communications cycle
• Documentation of project progression
• Post cut evaluation and formal hand-off

Cassidian Communications products are sold, implemented and maintained by our channel distribution partners. We are committed to providing support for these channels through Cassidian Communication's legendary support services. For more information on Cassidian Communications products or services, or to contact a Cassidian Communications representative, please click here.