Virus Protection. Detection and removal of system vulnerabilities with automatic updates.
New and potentially lethal computer viruses are released constantly, as are antivirus updates to protect against them. To safeguard customers from these threats, Cassidian Communications has partnered with a best-of-class antivirus service provider to distribute critical updates through the SMC. This eliminates manual delivery of these updates and ensures they are received in a timely, efficient manner. Additionally, Virus Protection optimizes system security without preoccupying personnel or compromising call center operations.
- Key Benefits
- Continuously certifies its products with the Virus Protection solution
- Completely automated distribution of antivirus definition updates
- Automatic detection and removal of viruses, Trojan horses, worms and dangerous spyware
- Immediate distribution of antivirus updates through required high-speed, secure connections
Understanding the Virus Protection system setup
The Virus Protection application suite is loaded onto the Console server by Cassidian Communications System Staging. The Virus Protection client software is then deployed from the Console server to each Cassidian Communications server and workstation at the call center. Once this deployment is completed, the Virus Protection service will be activated.
Understanding the Virus Protection update process
Virus definition updates are downloaded to the Cassidian Communications SMC, which then distributes them to each emergency call center. The Virus Protection client applications will automatically check with the site’s Console Server to see if new updates are available, and download them as required.
