Field Engineering

Our customers need more than dependable products. Citizens depend on them. That's why behind every one of our installations, there's a team of highly qualified, certified support personnel backing up our business partner first-tier support programs. We call them our Field Engineering Group and they make sure our systems are working for you all day, every day.

Our Field Engineering program maintains extensive support ensuring systems are installed, maintained and configured for optimum performance. They maintain close contact with customers from installation and cutover through a system's lifecycle, and work hand-in-hand with the company’s Integration and Test engineers to assure product reliability.

Key Services

• First and second tier installation and maintenance
• Fee based project management for complex projects
• Fee based integration services
• Unique network configurations

Cassidian Communications products are sold, implemented and maintained by our channel distribution partners. We are committed to providing support for these channels through Cassidian Communications legendary support services. Contact a representative for more information on our products or services.