Cassidian Communications (formerly PlantCML), The leading provider of mission critical communications and response technology for public safety business continuity and homeland defense

Our customers need more than dependable products. Citizens depend on them. That’s why behind every Cassidian Communications installation, there’s a team of highly qualified, certified support personnel backing up our business partner first-tier support programs. We call them our Field Engineering Group and they make sure our systems are working for you all day, every day.

For more than 40 years, Cassidian Communications has maintained an extensive support program for its products. Today, our Field Engineering program leads that effort. Coordinated through Technical Services, our Field Engineers consist of a highly motivated team of individuals who are dedicated to ensure systems are installed, maintained and configured for optimum performance. They maintain close contact with customers from installation and cutover through a system’s lifecycle, and work hand-in-hand with Cassidian Communication's Integration and Test engineers to assure product reliability.

• Key Services

• First and second tier installation and maintenance
• Fee based project management for complex projects
• Fee based integration services
• Unique network configurations

Cassidian Communications products are sold, implemented and maintained by our channel distribution partners. We are committed to providing support for these channels through Cassidian Communication's legendary support services. For more information on Cassidian Communications products or services, or to contact a Cassidian Communications representative, please click here.