The Communicator! NXT

In a contingency, an organization's ability to alert and in many instances, mobilize critical resources is essential to the outcome. From IT disruptions affecting business continuity to events prompting homeland defense operations to extreme weather conditions threatening public safety, Cassidian Communication's The Communicator! NXT solution is a proven, reliable means for emergency notification.

This widely deployed, highly utilized platform provides complete automation of simple to highly complex list-based communications procedures. It facilitates immediate, multi-modal notification of specific individuals, groups or teams, and captures all-important feedback, such as ETA. Time and again, this level of communication has resulted in faster, more informed decision-making and, as evidenced by 9/11 and other events, faster, better coordinated emergency response.

Key Benefits

• Intelligent mobilization of personnel, response teams, commanders, volunteers and others based on situational needs, individual certifications, skills and schedules
• Improved accountability of critical resources, validating the safety and well-being of people in contingencies
• Reduced risk of human error and better allocation of resources, allowing personnel to focus on response efforts versus communication
• Complete scalability inside enterprise environments, across jurisdictions or through public-private partnerships
• Greater situational awareness through exponentially improved, and oftentimes widespread, communication
• High-capacity communications, effectively managing notification of thousands or tens of thousands of people in contingencies
• Unequaled reliability of solution and 24/7 Technical Support, ensuring your communications readiness at all times

Key Features

• Deployment options; available as a premise-based, hosted (SaaS model) or hybrid platform, easily adapting to any operating environment or communications need
• Easy, three-step activation of notification scenarios, initiating communications within a matter of seconds
• True, multi-modal communication, using landlines, mobile phones, email, SMS (text messaging) and other methods to deliver information or instruction
• High-level security; hardened solution with .NET XML framework and SQL database architecture, providing secure 128-bit SSL data encryption, meeting Federal and corporate standards, and passing numerous vulnerability assessments
• Powerful text-to-speech and SMS capabilities, and optional pin-to-pin BlackBerry® messaging
• Complementary capabilities, including a Self-Registration Portal (SRP) and survey tool, augmenting emergency and non-emergency communications
• Hassle-free integration with other incident management tools, databases and software applications using Cassidian Communication's optional XML API, creating a system of systems for emergency notification

Public and private sector organizations worldwide rely on Cassidian Communications and The Communicator! NXT solution for emergency and non-emergency communications every day. Their success drives our ongoing development efforts and customer service initiatives, allowing us to continually raise the bar in the notification industry. We welcome the opportunity to share their experiences and best practices with you.