(FRANKLIN, Tenn., August 3, 2010) -- PlantCML®, an EADS North America company, today announced its selection by Peak 10, a leading independent data center operator and managed services provider, to supply emergency notification technology. Implementation of The Communicator!® NXT™ solution will serve as an added layer of efficiency for Peak 10’s communications during contingencies, bolstering the company’s already-comprehensive business continuity strategy. System deployment is slated for the third quarter of 2010.
Specializing in the hosting and management of complex IT environments, Peak 10 is keenly focused on 24/7 availability, security and integrity of critical data and business applications in a number of markets. The company’s enhancement of its emergency notification processes helps facilitate communications and response in the event Peak 10 infrastructure or operations are jeopardized in any way, ensuring optimal performance and redundancy of services. The Communicator! NXT solution, which is used extensively throughout the public and private sectors, was chosen for its demonstrated performance, reliability and integration capabilities.
“Resiliency is vital to supporting the operational needs of our clients,” said Dan Wixon, vice president of service delivery at Peak 10. “The use of emergency notification technology better positions us to respond to events, helping ensure the sustainability of our organization and, ultimately, that of our customers.”
The Communicator! NXT solution provides complete automation of critical communications procedures, rapidly contacting designated audiences by landline, cell, SMS/text, etc. Most often, the web-based application serves to mobilize personnel for crisis response, intelligently filling positions based on situational needs or individual skills, certifications or schedules. It can also bring management together via conference bridge; share follow-up information; or simply communicate with employees concerning company-related activities.
In corporate environments, emergency activations of The Communicator! NXT solution range from data disruptions to inclement weather to security threats; while non-critical uses typically involve HR-related activities.
For Peak 10, certain notifications will be initiated through the PlantCML-provided Application Programming Interface (API). The API will recognize events as triggers to alert IT personnel, company management and others, and enable the seamless exchange of data between The Communicator! NXT solution and other critical systems and infrastructure. With information in hand, Peak 10 can address technical issues straightaway, and customers like Lending Tree, Pergo, Healthways and The Fresh Market experience highly available service.
“We are thrilled to have been selected by Peak 10,” said Bob Freinberg, vice president and general manager for PlantCML’s Notification Solutions and Services (NSS) business unit. “Their organization clearly understands the nature of our business and how we fit into theirs as a service provider. Together, we can better serve the needs of all Peak 10 customers by ensuring the integrity of systems and quality of communication throughout the company’s state-of-the-art data centers.”
About Peak 10 Inc. (www.peak10.com)
Peak 10 is a managed services company with world-class data centers. It delivers scalable, economical and reliable solutions for hosting and managing complex information technology infrastructure. The company’s expert team embraces the industry's evolving technologies by adopting and tailoring solutions such as virtualization and cloud-based services as part of its robust managed services offering. Its strong customer focus, financial stability, geographic diversity and technical strength attract market-leading companies such as LendingTree, Global Knowledge, Pergo, Healthways, Churchill Downs and The Fresh Market. Peak 10 is SAS70 Type II compliant and
helps companies meet the requirements of various regulatory compliance acts
such as Sarbanes-Oxley (SOX), HIPAA, PCI and Gramm-Leach-Bliley (GLBA).
About PlantCML (www.plantcml-eads.com)
PlantCML, an EADS North America company, is the industry’s leading provider of crisis communications and response technologies for public safety, federal/DoD and business markets globally. The organization’s full-circle security and communications portfolio includes emergency notification solutions and services, IP-enabled call center applications for computer-aided dispatch, mapping and information management, and P25 land mobile radio networks. These PlantCML offerings and others are resident in 14 of the 20 most populous US cities, 250+ military operations, numerous Fortune 500 corporations, and internationally in 15 countries.
About EADS North America (www.eadsnorthamerica.com)
EADS North America is the North American operation of EADS, a global leader in aerospace, defense and related services. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $11 billion to the U.S. economy annually and support more than 200,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.
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Media Contact: Tami Timperio
VP, Marketing
PlantCML®, an EADS North America Company
Tel: 951.719.2423
Email: ttimperio@plantcml-eads.com
www.plantcml-eads.com
Media Contact: Amanda Brown
Peak 10
Tel: 252.796.3160
Email: amanda.brown@peak10.com
www.peak10.com
