Cassidian Communications Welcomes California’s City of Compton as Emergency Notification Client

FRANKLIN, Tenn., March 14, 2012 — Cassidian Communications, an EADS North America company, today announced the addition of the City of Compton, Calif., to its long and growing list of clients using The Communicator® NXT™ and the GeoCast® Web™ notification solutions. Like their numerous peers throughout the Golden State and nationwide, Compton officials can now rapidly alert various audiences, such as emergency responders, local residents and community volunteers, of situations, such as hazardous materials incidents, inclement weather and other crises that adversely affect public safety.

“The City of Compton now has the capability to inform residents, schools and local businesses in situations requiring immediate public knowledge,” said Jon Thompson, fire chief for the Compton Fire Department. “With these solutions, we are able to notify people using different modalities, including but not limited to landline and cell phone, SMS and TTY/TDD, and mobilize critical resources for faster, better orchestrated emergency response.”

The City of Compton—commonly referred to as the ‘Hub City’ because of its unique position in almost the exact geographical center of Los Angeles—covers just 10.1 square miles, but is home to almost 100,000 residents.

The Communicator! NXT solution provides the City of Compton with complete automation of its simple to highly complex, list-based emergency notification processes. When a notification is activated, contacts within the platform’s database will receive voice and text messages pertaining to the situation or need, and if necessary, be able to supply critical individual feedback such as arrival time and ‘Are you OK?’ status. The software’s equally efficient counterpart, the GeoCast Web solution, will enable geospatial notification within precisely targeted areas, including those impacted by wildfires, mudslides and earthquakes. Going forward, officials will also consider several non-emergency applications to improve regular communications with the community-at-large.

Both The Communicator! NXT and the GeoCast Web solutions are fully redundant SaaS (Software as a Service) platforms, residing in Cassidian Communications’ state-of-the-art, geo-diverse hosting facilities. Compton officials have secure access to data, maps and infrastructure, and are able to activate notifications easily. Both the solutions and the users also are backed by 24/7 technical support, helping ensure their success when and if emergency activations are necessary.

To further expand their communications reach, officials also are working with Cassidian Communications to implement the Self-Registration Portal (SRP) for the GeoCast Web solution. This online tool, soon to be accessible through the City of Compton’s website,, lets residents proactively add their cell, unpublished and VoIP phone numbers to the notification database.

“We are honored to support the crisis communications initiatives of public safety operations across the U.S. and abroad,” said Mike Adams, product area business manager for Cassidian Communications. “Adding the City of Compton to our customer base is especially rewarding as it lies within our home state of California, which has certainly seen its fair share of critical events over the years. We understand the challenges associated with this area, and look forward to a long and mutually rewarding partnership.”

Cassidian Communications continues to serve clients ranging from public safety operations to Fortune 1000 corporations to federal agencies. Collectively, the company has more than 40 years of experience deploying 9-1-1 call processing applications, notification solutions and services, and first responder digital trunked radio networks.

About Cassidian Communications (
As the largest and most trusted source of mission critical communications solutions, Cassidian Communications, an EADS North America company, is leading the way in standards-based NG9-1-1 call center applications, notification solutions and services, and P25 land mobile radio systems. The company is headquartered in Temecula, California.

About EADS North America (
EADS North America is the North American operation of EADS, a global leader in aerospace, defense and related services. As a leader in all sectors of defense and homeland security, EADS North America and its parent company, EADS, contribute over $11 billion to the U.S. economy annually and support more than 200,000 American jobs through its network of suppliers and services. Operating in 17 states, EADS North America offers a broad array of advanced solutions to its customers in the commercial, homeland security, aerospace and defense markets.

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Media Contact:
Michael Doerk
Cassidian Communications, an EADS North America Company
Tel: 469.365.4989